Refund Policies

Refund policies for each program are listed below. If you have any questions about these policies please contact the club treasurer.

FHA Skills at North Olmsted

-At Fritsche’s Hockey Academy, we strive to provide the best experience for our participants. To ensure clarity regarding cancellations, please review our cancellation policy below: 1. Cancellation Insurance: To be eligible for a refund upon cancellation of a tournament, participants must purchase cancellation insurance at the time of registration. 2. Refunds with Insurance: If you have purchased cancellation insurance and need to cancel your tournament registration, you will receive a full refund of the tournament fees. 3. Credits for Non-Insured Cancellations: If you decide to cancel without having purchased cancellation insurance, a credit equivalent to the tournament fees will be applied to your Fritsche’s Hockey Academy account. This credit can be used towards future tournaments or programs. 4. Cancellation Within 3 Weeks: Cancellations made within Three weeks of the tournament date will not be eligible for FHA credit. We appreciate your understanding and cooperation. If you have any questions regarding this policy, please feel free to contact us.

The FHA 3v3 Christmas Showdown

At Fritsche’s Hockey Academy, we strive to provide the best experience for our participants. To ensure clarity regarding cancellations, please review our cancellation policy below: 1. Cancellation Insurance: To be eligible for a refund upon cancellation of a tournament, participants must purchase cancellation insurance at the time of registration. 2. Refunds with Insurance: If you have purchased cancellation insurance and need to cancel your tournament registration, you will receive a full refund of the tournament fees. 3. Credits for Non-Insured Cancellations: If you decide to cancel without having purchased cancellation insurance, a credit equivalent to the tournament fees will be applied to your Fritsche’s Hockey Academy account. This credit can be used towards future tournaments or programs. 4. Cancellation Within 3 Weeks: Cancellations made within Three weeks of the tournament date will not be eligible for FHA credit. We appreciate your understanding and cooperation. If you have any questions regarding this policy, please feel free to contact us.

Cleveland Christmas Camps

FHA Combine Series

• Refunds will be issued in the form of credit to future FHA programs if canceled within 72 hours of any skills clinics or summer camps. If canceled after 72hrs, no refunds will be given. • Spring and Summer team refunds will be issued back to the payor, granted the participant gives FHA a 3week notice. If there is less than a 3 week notice the payor will not be granted a refund. The Refund for the spring and summer program will be the full price of the tournament cost. The commitment fee is non-refundable. • No-shows or players who leave a camp or league for any reason will not receive refunds or credits. • Dismissal from camp for behavioral reasons will forfeit all amounts paid to date. • If FHA cancels any program for any reason the total purchase price will be refunded via credit card or bank transfer.

CHRISTMAS SHOWDOWN FREE AGENT

FHA 3V3 Summer League

Coach Fritsche skills at DSG

3v3 Thanksgiving Tournament

FHA High Performance Week

All cancellation requests must be submitted in writing. Refund and credit eligibility is based on the date FHA receives the request, measured before the camp’s first day. •41 or more days before camp: A full refund will be issued. •21–40 days before camp: The full registration amount paid will be applied to your FHA account as credit toward a future FHA program. •20 or fewer days before camp: No refunds or FHA account credits will be issued. For FHA High Performance Select Week beginning July 26, 2027, the deadlines are: Cancellation request received on or before June 15, 2027: Full refund: June 16–July 5, 2027: FHA account credit July 6, 2027, or later: No refund or credit By registering, families acknowledge and agree to this cancellation policy.

The Pond 1/2 Day Summer Camp

-Fritsche's Hockey Academy This policy applies to all programs offered by the Academy, including tournament teams, summer camps, small group lessons, and private lessons. Cancellation Timeline 45 Days or More Before Program Start Date Cancellations made 45 days or more prior to the start date of the program will receive a full refund. 31–44 Days Before Program Start Date Cancellations made 31 to 44 days prior to the start date will receive a credit to the participant’s online account. Credits may be applied toward any future Academy program and are non-transferable. 0–30 Days Before Program Start Date Cancellations made within 30 days of the program start date are non-refundable and non-creditable. Additional Policies All cancellation requests must be submitted in writing. Credits issued to an online account do not expire unless otherwise stated. No refunds or credits will be issued for missed sessions once a program has begun. The Academy reserves the right to cancel or reschedule programs due to insufficient registration or unforeseen circumstances. In such cases, participants will receive a full refund or account credit.